Terms & Conditions

All clients must complete a health intake form prior to service.

Some health conditions may prevent you from receiving massage and you may be required to have written permission from your primary health physician before service.

If you are not sure if Massage Therapy is safe for your condition, it is your responsibility to check with your health physician prior to making your appointment.

All information collected from the intake form and any discussions in office or during treatment will be confidential and never shared with third parties without written permission from the client.

We are not accepting clients under the age of 18 (eighteen) at this time.

Certificate or Voucher must be presented at the time of service.

Gratuity is not included.

All massage treatments are for therapeutic purposes only. Any inappropriate behavior (drug use, excessive drinking, illicit or sexually suggestive remarks or sexual advances) will result in immediate termination of the massage session and the client will be charge for the full price of the booked service.

Holistic Balance Massage Therapy has the right to cancel a treatment without notice if the therapist is ill, has a personal emergency or if there is inclement weather.

By scheduling your massage you are indicating that you understand and accept these terms and conditions.